Privacy Policy

Effective Date: August 23, 2025
Last Updated: August 23, 2025

East African Healing Services (“EAHS,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, how it is shared, and your rights.

1. Information We Collect

We may collect the following types of personal information when you interact with our website, services, or SMS communications:

Personal Identifiers: Name, email address, phone number, mailing address.
Account Information: Login details if applicable.
Program & Service Information: Information you provide when registering for our programs or services.
Communication Data: SMS/text message opt-ins, preferences, and communication history.
Technical Information: IP address, browser type, device identifiers, and usage data.

2. How We Use Your Information

We use the information we collect for the following purposes:

To provide, operate, and improve our services.
To communicate with you about appointments, reminders, updates, events, and resources.
To send SMS/text messages (with your consent).
To respond to inquiries, requests, or support needs.
To comply with legal obligations and protect our rights.

3. SMS/Text Messaging Policy

When you opt in to receive SMS/text messages from EAHS, you consent to receive communications such as appointment reminders, program updates, and community alerts.

Message frequency may vary.
Message and data rates may apply.
You may opt out at any time by texting STOP.
For help, text HELP or contact us at [Insert Contact Email/Phone].
SMS consent is not shared with third parties.

4. Information Sharing

We do not sell or rent your personal information to third parties. We may share your information in the following limited situations:

With Service Providers: Trusted vendors who help us operate our website, manage communications, or provide services (bound by confidentiality agreements).
For Legal Reasons: If required by law, regulation, or legal process.
With Your Consent: If you give us permission to share your information.

We do not share SMS consent or phone numbers with third parties or affiliates.

5. Data Security

We take appropriate measures to protect personal information against unauthorized access, alteration, disclosure, or destruction. However, no system can guarantee 100% security.

6. Data Retention

We retain personal information for as long as necessary to provide services, comply with legal obligations, or resolve disputes.

7. Your Privacy Rights

Depending on your location, you may have the right to:

Access the personal information we hold about you.
Request corrections or updates.
Request deletion of your personal information.
Withdraw your consent to SMS or email communications at any time.

To exercise your rights, contact us at: [Insert Email/Phone].

8. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve user experience, track usage, and analyze website traffic. You can adjust your browser settings to refuse cookies if desired.

9. Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices or content of those third-party sites.

10. Children’s Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

East African Healing Services
Website: https://www.eahsmn.org
Email: info@eahsmn.org
Phone: 651-330-6048