Support Specialist

AGENCY DESCRIPTION: East African Healing Services (EAHS) is an association of African, mainstream, and other refugee and immigrant human service providers certified by the Minnesota Department of Human Services. We recognize there is a unique cultural difference between providers and new immigrants arriving in Mn. We are committed to providing services to immigrants and refugees in their own language and in ways that are trustworthy to them. We believe that the relatively recent arrival of diverse populations in Minnesota and their previous war and refugee camp experiences, added to the particular language, cultural and religious characteristics of each population, have made it difficult for mainstream providers to give effective services.

PURPOSE OF POSITION: The purpose of this job is to assist patients/clients find resources for affordable housing.


Create customized participant-driven housing stability plans based on participants' unique strengths and barriers
Support participants through the housing application process and provide transition services as they prepare to move in and set up a home
Contribute to helping participants sustain long-term housing by ensuring leases are understood, promoting personal & building safety, and preventing eviction
Assist participants in maintaining or increasing income through benefits assistance employment activities
Keep accurate, up-to-date documentation, including but not limited to goal plans, case notes, incident reports, funder data
Utilize skills and community resources to provide crisis prevention and intervention
Help residents build social support systems with family, peers, neighbors, etc


A course of study in a health or human services-related field leading to a Bachelor of Art, Bachelor of Science, or Associate degree
1-3 years of experience with the target population served
Valid driver's license and insurance, successfully complete a motor vehicle records screen, reliable vehicle, and ability to transport participants


Compensation: $21.00-$23.00 Hr., DOQ
Summer half-day Fridays!
Ability to work remotely 40% of your weekly work schedule
Two weeks of comprehensive onboarding, 20 hours of field-specific training, and $300 of professional development funds each year
Learning opportunities, including the Intercultural Development Inventory, Courageous Conversations about Race, and Affinity Spaces
BSW/MSW candidates can gain practice hours and supervision toward their licensure